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All MusicCred technology is patented
and multiple trademarks are in place.

© 2023 MusicCred, Inc ™

Have a support question or want to contact us? Click below or email us directly: support@musiccred.com

FREQUENTLY ASKED QUESTIONS

What is MusicCred, and what does it offer?

MusicCred is a mobile app designed to simplify the booking experience for both independent artists and venues. It provides opportunities for an increased number of events and assists venues in discovering and hiring exceptional talent. Additionally, fans can easily discover events based on location and filters, contributing to increased attendance and support for artists and patronage for venues.

How does MusicCred benefit artists?

MusicCred offers artists a platform where they can seamlessly request shows, negotiate booking terms within the app, and manage their event schedule in a centralized manner. Additionally, MusicCred provides increased artist visibility, leading to increased event bookings.

How does MusicCred benefit venues?
MusicCred equips venues with a platform to request shows, negotiate booking terms, and centralize event management. Additionally, MusicCred aids venues in discovering a broader range of local talent and attracting new customers seeking live music and entertainment. This influx of patrons contributes to increased revenue for the venues.
How does MusicCred benefit fans?
MusicCred enables fans to save their favorite artists and venues, and effortlessly explore live entertainment nearby, whether they’re in their hometown or traveling.
Is MusicCred available for both iOS and Android?
Yes, MusicCred is available on both the Apple Store and on Google Play.
Can artists and venues customize their profiles on MusicCred?

Absolutely! Artists have the ability to add a variety of widgets including a brief biography, showcase photos, and embed their music, videos, and social links. This allows venues to review an artist’s work when considering them for bookings. 

Can venues initiate contact with artists for bookings and negotiations within the MusicCred app?

MusicCred provides venues with the capability to book artists. Both venues and artists can engage in real-time chat to negotiate booking terms before finalizing the booking.

Can artists specify their rates?

Artists have the flexibility to set either a fixed event rate or a range as their pay preference. They can seamlessly receive payments by linking their Stripe account to MusicCred.

How are payments processed within the MusicCred app?

Payments are processed through Stripe ensuring robust technical capabilities, fraud prevention, and secure transactions for smooth online payment operations.

How are contracts and agreements handled between artists and venues on MusicCred?

Artists and venues, in compliance with our terms of service, enter into a binding agreement once accepted and payment is made for the booking. Artists formalize their commitment by accepting booking details, and venues by completing the payment for the booking. For further information regarding payments and cancellations, please consult our Terms of Service.

How does MusicCred handle disputes or issues related to bookings?

In general, any issues that arise between artists and venues should be dealt with through the platform by both parties. If needed, they can reach out to support@musiccred.com for additional assistance. For more comprehensive information, please review our terms of service HERE.

How does MusicCred handle cancellations or rescheduling of bookings?

MusicCred has a 48 hour grace period for canceling a booking. For more details please refer to our terms of service HERE for more information.

Have a support question or want to contact us? Click below or email us directly: support@musiccred.com

DOWNLOAD
THE APP

App Store    App Store

FEATURED ON:

PARTNERED WITH:

BECOME A VERIFIED EVENT VENUE!

FOLLOW & TAG US

@MusicCred
#MusicCred

Have a support question or want to contact us? Click below or email us directly: support@musiccred.com

FREQUENTLY ASKED QUESTIONS

What is MusicCred, and what does it offer?

MusicCred is a mobile app designed to simplify the booking experience for both independent artists and venues. It provides opportunities for an increased number of events and assists venues in discovering and hiring exceptional talent. Additionally, fans can easily discover events based on location and filters, contributing to increased attendance and support for artists and patronage for venues.

How does MusicCred benefit artists?

MusicCred offers artists a platform where they can seamlessly request shows, negotiate booking terms within the app, and manage their event schedule in a centralized manner. Additionally, MusicCred provides increased artist visibility, leading to increased event bookings.

How does MusicCred benefit venues?
MusicCred equips venues with a platform to request shows, negotiate booking terms, and centralize event management. Additionally, MusicCred aids venues in discovering a broader range of local talent and attracting new customers seeking live music and entertainment. This influx of patrons contributes to increased revenue for the venues.
How does MusicCred benefit fans?
MusicCred enables fans to save their favorite artists and venues, and effortlessly explore live entertainment nearby, whether they’re in their hometown or traveling.
Is MusicCred available for both iOS and Android?
Yes, MusicCred is available on both the Apple Store and on Google Play.
Can artists and venues customize their profiles on MusicCred?

Absolutely! Artists have the ability to add a variety of widgets including a brief biography, showcase photos, and embed their music, videos, and social links. This allows venues to review an artist’s work when considering them for bookings. 

Can venues initiate contact with artists for bookings and negotiations within the MusicCred app?

MusicCred provides venues with the capability to book artists. Both venues and artists can engage in real-time chat to negotiate booking terms before finalizing the booking.

Can artists specify their rates?

Artists have the flexibility to set either a fixed event rate or a range as their pay preference. They can seamlessly receive payments by linking their Stripe account to MusicCred.

How are payments processed within the MusicCred app?

Payments are processed through Stripe ensuring robust technical capabilities, fraud prevention, and secure transactions for smooth online payment operations.

How are contracts and agreements handled between artists and venues on MusicCred?

Artists and venues, in compliance with our terms of service, enter into a binding agreement once accepted and payment is made for the booking. Artists formalize their commitment by accepting booking details, and venues by completing the payment for the booking. For further information regarding payments and cancellations, please consult our Terms of Service.

How does MusicCred handle disputes or issues related to bookings?

In general, any issues that arise between artists and venues should be dealt with through the platform by both parties. If needed, they can reach out to support@musiccred.com for additional assistance. For more comprehensive information, please review our terms of service HERE.

How does MusicCred handle cancellations or rescheduling of bookings?

MusicCred has a 48 hour grace period for canceling a booking. For more details please refer to our terms of service HERE for more information.

Have a support question or want to contact us? Click below or email us directly: support@musiccred.com

DOWNLOAD
THE APP

App Store    App Store

FEATURED ON:

PARTNERED WITH:

BECOME A VERIFIED
EVENT VENUE!

FOLLOW & TAG US

@MusicCred
#MusicCred

All MusicCred technology is patented
and multiple trademarks are in place.

© 2023 MusicCred, Inc ™